PRIVACY
NOTICE
Last updated July 04, 2022
This privacy notice for Fetchly, LLC ("Company,"
"we," "us," or
"our"), describes how
and why we might collect, store, use, and/or share ("process")
your information when you use our services ("Services"), such as
when you:
- Visit our website at https://fetch.ly, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy
notice will help you understand your privacy rights and choices. If you do not
agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at
info@fetch.ly.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice,
but you can find out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to find the
section you are looking for. You can also
click here to go
directly to our table of contents.
What
personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
Fetchly, LLC and the Services, the choices you make, and the products and
features you use. Click here to learn
more.
Do we
process any sensitive personal information? We do not process sensitive
personal information.
Do we
receive any information from third parties? We do not receive any
information from third parties.
How do
we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent. We process your information only when we
have a valid legal reason to do so.
Click here to learn
more.
In
what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.
Click here to learn
more.
How do
we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security and improperly collect, access, steal, or modify your
information. Click here to learn
more.
What
are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Click here to learn
more.
How do
you exercise your rights? The easiest way to exercise your rights is by
filling out our data subject request form available
here, or by contacting us. We
will consider and act upon any request in accordance with applicable data
protection laws.
Want to learn
more about what Fetchly, LLC does with any information we collect?
Click here to review the notice
in full.
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE COLLECT?
Personal information you disclose to
us
In
Short: We collect personal information
that you provide to us.
We collect personal
information that you voluntarily provide to us when you
express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the Services, or otherwise when you contact
us.
Personal
Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices
you make, and the products and features you use. The personal information we
collect may include the following:
- names
- phone numbers
- email addresses
Sensitive Information. We do not process sensitive
information.
All personal information
that you provide to us must be true, complete, and accurate, and you must notify
us of any changes to such personal information.
Information automatically
collected
In
Short: Some information — such
as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our
Services.
We automatically collect
certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about
how and when you use our Services, and other technical information. This
information is primarily needed to maintain the security and operation of our
Services, and for our internal analytics and reporting
purposes.
Like many businesses, we
also collect information through cookies and similar
technologies.
The information we collect
includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE
PROCESS YOUR INFORMATION?
In
Short: We process your information to provide, improve,
and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for
other purposes with your
consent.
We process your
personal information for a variety of reasons, depending on how you interact with
our Services, including:
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR
INFORMATION?
In Short: We
only process your personal
information when we believe it is
necessary and we have a valid legal
reason (i.e., legal basis) to do so
under applicable law, like with your
consent, to comply with laws, to
provide you with services to enter
into or fulfill our contractual
obligations, to protect your rights,
or to fulfill our legitimate business
interests.
If you are located in the
EU or UK, this section applies to
you.
The General Data Protection
Regulation (GDPR) and UK GDPR require
us to explain the valid legal bases
we rely on in order to process your
personal information. As such, we may
rely on the following legal bases to
process your personal
information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
-
Legal
Obligations. We may process
your information where we believe it
is necessary for compliance with our
legal obligations, such as to
cooperate with a law enforcement body
or regulatory agency, exercise or
defend our legal rights, or disclose
your information as evidence in
litigation in which we are
involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If
you are located in Canada, this
section applies to
you.
We may process
your information if you have given us
specific permission (i.e., express
consent) to use your personal
information for a specific purpose,
or in situations where your
permission can be inferred (i.e.,
implied consent). You can withdraw
your consent at any time.
Click here to
learn more.
In some
exceptional cases, we may be legally
permitted under applicable law to
process your information without your
consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
In
Short: We may
share information in specific
situations described in this section
and/or with the following third
parties.
We may need to share your personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We
may use cookies and other
tracking technologies to
collect and store your
information.
We may use
cookies and similar
tracking technologies (like
web beacons and pixels) to
access or store
information. Specific
information about how we
use such technologies and
how you can refuse certain
cookies is set out in our
Cookie Notice.
6. HOW LONG DO
WE KEEP YOUR
INFORMATION?
In
Short: We
keep your information for
as long as necessary to
fulfill the purposes
outlined in this privacy
notice unless otherwise
required by
law.
We will only
keep your personal
information for as long as
it is necessary for the
purposes set out in this
privacy notice, unless a
longer retention period is
required or permitted by
law (such as tax,
accounting, or other legal
requirements). No purpose
in this notice will require
us keeping your personal
information for longer than
1
year.
When we have no
ongoing legitimate business
need to process your
personal information, we
will either delete or
anonymize such information,
or, if this is not possible
(for example, because your
personal information has
been stored in backup
archives), then we will
securely store your
personal information and
isolate it from any further
processing until deletion
is
possible.
7. HOW DO WE
KEEP YOUR INFORMATION
SAFE?
In
Short: We
aim to protect your
personal information
through a system of
organizational and
technical security
measures.
We have
implemented appropriate and
reasonable technical and
organizational security
measures designed to
protect the security of any
personal information we
process. However, despite
our safeguards and efforts
to secure your information,
no electronic transmission
over the Internet or
information storage
technology can be
guaranteed to be 100%
secure, so we cannot
promise or guarantee that
hackers, cybercriminals, or
other unauthorized third
parties will not be able to
defeat our security and
improperly collect, access,
steal, or modify your
information. Although we
will do our best to protect
your personal information,
transmission of personal
information to and from our
Services is at your own
risk. You should only
access the Services within
a secure
environment.
8. WHAT ARE
YOUR PRIVACY
RIGHTS?
In
Short: In
some regions, such as the
European Economic Area
(EEA), United Kingdom (UK),
and Canada, you have rights
that allow you greater
access to and control over
your personal
information. You may
review, change, or
terminate your account at
any
time.
In some regions
(like the EEA, UK, and
Canada), you have certain
rights under applicable
data protection laws. These
may include the right (i)
to request access and
obtain a copy of your
personal information, (ii)
to request rectification or
erasure; (iii) to restrict
the processing of your
personal information; and
(iv) if applicable, to data
portability. In certain
circumstances, you may also
have the right to object to
the processing of your
personal information. You
can make such a request by
contacting us by using the
contact details provided in
the section
"HOW
CAN YOU CONTACT US ABOUT
THIS
NOTICE?"
below.
We will
consider and act upon any
request in accordance with
applicable data protection
laws.
If you are
located in the EEA or UK
and you believe we are
unlawfully processing your
personal information, you
also have the right to
complain to your local data
protection supervisory
authority. You can find
their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are
located in Switzerland, the
contact details for the
data protection authorities
are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing
your consent:
If we are relying on your
consent to process your
personal information, which
may be express and/or
implied consent depending
on the applicable law, you
have the right to withdraw
your consent at any time.
You can withdraw your
consent at any time by
contacting us by using the
contact details provided in
the section
"HOW
CAN YOU CONTACT US ABOUT
THIS
NOTICE?"
below.
However, please note that
this will not affect the
lawfulness of the
processing before its
withdrawal, nor when
applicable law allows, will
it affect the processing of
your personal information
conducted in reliance on
lawful processing grounds
other than
consent.
Cookies
and similar
technologies:
Most Web browsers are set
to accept cookies by
default. If you prefer, you
can usually choose to set
your browser to remove
cookies and to reject
cookies. If you choose to
remove cookies or reject
cookies, this could affect
certain features or
services of our Services.
To opt out of
interest-based advertising
by advertisers on our
Services visit
http://www.aboutads.info/choices/.
If you
have questions or comments
about your privacy rights,
you may email us at
info@fetch.ly.
9. CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most web
browsers and some mobile
operating systems and
mobile applications include
a Do-Not-Track ("DNT")
feature or setting you can
activate to signal your
privacy preference not to
have data about your online
browsing activities
monitored and collected. At
this stage no uniform
technology standard for
recognizing and
implementing DNT signals
has been finalized. As
such, we do not currently
respond to DNT browser
signals or any other
mechanism that
automatically communicates
your choice not to be
tracked online. If a
standard for online
tracking is adopted that we
must follow in the future,
we will inform you about
that practice in a revised
version of this privacy
notice.
10. DO
CALIFORNIA RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes,
if you are a resident of
California, you are granted
specific rights regarding
access to your personal
information.
California
Civil Code Section 1798.83,
also known as the "Shine
The Light" law, permits our
users who are California
residents to request and
obtain from us, once a year
and free of charge,
information about
categories of personal
information (if any) we
disclosed to third parties
for direct marketing
purposes and the names and
addresses of all third
parties with which we
shared personal information
in the immediately
preceding calendar year. If
you are a California
resident and would like to
make such a request, please
submit your request in
writing to us using the
contact information
provided
below.
If you are
under 18 years of age,
reside in California, and
have a registered account
with Services, you have the
right to request removal of
unwanted data that you
publicly post on the
Services. To request
removal of such data,
please contact us using the
contact information
provided below and include
the email address
associated with your
account and a statement
that you reside in
California. We will make
sure the data is not
publicly displayed on the
Services, but please be
aware that the data may not
be completely or
comprehensively removed
from all our systems (e.g.,
backups,
etc.).
CCPA Privacy
Notice
The
California Code of
Regulations defines a
"resident"
as:
(1) every
individual who is in the
State of California for
other than a temporary or
transitory purpose
and
(2) every
individual who is domiciled
in the State of California
who is outside the State of
California for a temporary
or transitory
purpose
All other
individuals are defined as
"non-residents."
If this
definition of "resident"
applies to you, we must
adhere to certain rights
and obligations regarding
your personal
information.
What
categories of personal
information do we
collect?
We have
collected the following
categories of personal
information in the past
twelve (12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact details,
such as real name,
alias, postal
address, telephone
or mobile contact
number, unique
personal
identifier, online
identifier,
Internet Protocol
address, email
address, and
account
name
|
NO
|
|
B. Personal
information
categories listed
in the California
Customer Records
statute
|
Name, contact
information,
education,
employment,
employment history,
and financial
information
|
YES
|
|
C. Protected
classification
characteristics
under California or
federal
law
|
Gender and date of
birth
|
NO
|
|
D. Commercial
information
|
Transaction
information,
purchase history,
financial details,
and payment
information
|
NO
|
|
E. Biometric
information
|
Fingerprints and
voiceprints
|
NO
|
|
F. Internet or
other similar
network
activity
|
Browsing history,
search history,
online behavior,
interest data, and
interactions with
our and other
websites,
applications,
systems, and
advertisements
|
NO
|
|
G. Geolocation
data
|
Device
location
|
NO
|
|
H. Audio,
electronic, visual,
thermal, olfactory,
or similar
information
|
Images and audio,
video or call
recordings created
in connection with
our business
activities
|
NO
|
|
I. Professional or
employment-related
information
|
Business contact
details in order to
provide you our
services at a
business level or
job title, work
history, and
professional
qualifications if
you apply for a job
with
us
|
NO
|
|
J. Education
Information
|
Student records and
directory
information
|
NO
|
|
K. Inferences drawn
from other personal
information
|
Inferences drawn
from any of the
collected personal
information listed
above to create a
profile or summary
about, for example,
an
individual’s
preferences and
characteristics
|
NO
|
We may also
collect other personal
information outside of
these categories instances
where you interact with us
in person, online, or by
phone or mail in the
context
of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do
we use and share your
personal
information?
More
information about our data
collection and sharing
practices can be found in
this privacy
notice.
You may contact
us by email
at info@fetch.ly,
or
by referring to the contact
details at the bottom of
this document.
If you are
using an authorized agent
to exercise your right to
opt out we may deny a
request if the authorized
agent does not submit proof
that they have been validly
authorized to act on your
behalf.
Will
your information be shared
with anyone
else?
We may disclose
your personal information
with our service providers
pursuant to a written
contract between us and
each service provider. Each
service provider is a
for-profit entity that
processes the information
on our
behalf.
We may use your
personal information for
our own business purposes,
such as for undertaking
internal research for
technological development
and demonstration. This is
not considered to be
"selling" of your personal
information.
Fetchly,
LLC has
not disclosed or sold any
personal information to
third parties for a
business or commercial
purpose in the preceding
twelve (12) months.
Fetchly,
LLC will
not sell personal
information in the future
belonging to website
visitors, users, and other
consumers.
Your
rights with respect to your
personal
data
Right to
request deletion of the
data — Request to
delete
You can ask for
the deletion of your
personal information. If
you ask us to delete your
personal information, we
will respect your request
and delete your personal
information, subject to
certain exceptions provided
by law, such as (but not
limited to) the exercise by
another consumer of his or
her right to free speech,
our compliance requirements
resulting from a legal
obligation, or any
processing that may be
required to protect against
illegal
activities.
Right to be
informed — Request to
know
Depending on
the circumstances, you have
a right to
know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance
with applicable law, we are
not obligated to provide or
delete consumer information
that is de-identified in
response to a consumer
request or to re-identify
individual data to verify a
consumer
request.
Right to
Non-Discrimination for the
Exercise of a
Consumer’s Privacy
Rights
We will not
discriminate against you if
you exercise your privacy
rights.
Verification
process
Upon receiving
your request, we will need
to verify your identity to
determine you are the same
person about whom we have
the information in our
system. These verification
efforts require us to ask
you to provide information
so that we can match it
with information you have
previously provided us. For
instance, depending on the
type of request you submit,
we may ask you to provide
certain information so that
we can match the
information you provide
with the information we
already have on file, or we
may contact you through a
communication method (e.g.,
phone or email) that you
have previously provided to
us. We may also use other
verification methods as the
circumstances
dictate.
We will only
use personal information
provided in your request to
verify your identity or
authority to make the
request. To the extent
possible, we will avoid
requesting additional
information from you for
the purposes of
verification. However, if
we cannot verify your
identity from the
information already
maintained by us, we may
request that you provide
additional information for
the purposes of verifying
your identity and for
security or
fraud-prevention purposes.
We will delete such
additionally provided
information as soon as we
finish verifying
you.
Other
privacy
rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise
these rights, you can
contact
us by
email at
info@fetch.ly,
or
by referring to the contact
details at the bottom of
this document. If you have
a complaint about how we
handle your data, we would
like to hear from
you.
11. DO WE MAKE
UPDATES TO THIS
NOTICE?
In
Short: Yes,
we will update this notice
as necessary to stay
compliant with relevant
laws.
We may update
this privacy notice from
time to time. The updated
version will be indicated
by an updated "Revised"
date and the updated
version will be effective
as soon as it is
accessible. If we make
material changes to this
privacy notice, we may
notify you either by
prominently posting a
notice of such changes or
by directly sending you a
notification. We encourage
you to review this privacy
notice frequently to be
informed of how we are
protecting your
information.
12. HOW CAN YOU
CONTACT US ABOUT THIS
NOTICE?
If you have
questions or comments about
this notice, you may
email us at
info@fetch.ly or
by post
to:
Fetchly,
LLC
801 Barton Springs
Road
Austin, TX
78704
United
States
13. HOW CAN YOU
REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM
YOU?
Based on the
applicable laws of your
country, you may have the
right to request access to
the personal information we
collect from you, change
that information, or delete
it. To request to review,
update, or delete your
personal information,
please submit a request
form by
clicking here.
